Zouping Wosen Company are China leading manufacturer of woodworking machine, we are able to offer professional woodworking machine and service to customers. In order to make our customers satisfaction,we have perfect pre-sale, on purchase and after-sales service system.
1.Reply customer’s email or call customer back in 1 work hour if missed any calls. (Night time 23:00 to morning 7:00, please understand the late reply.)
2.Design the best processes and programs according to customer’s requirement.
3.Answer customer’s questions patiently,remove customer concerns.
1.We will timely tell the customer's machine production situation, provide production video or pictures.
2.We will commissioning the machines and provide pictures or video before shipment.
3.Arrange customs declaration, sea shipping, insurance, and assist customers in customs clearance.
1.Our machines’ warranty period is 12 month, We will provided spare parts for free within 12 month,but will need customer bear the delivery cost.We charge cost price and delivery cost after the warranty period.
2.Provide the solution of the installation or use problem within 3 working hours.
Our company wholeheartedly welcomes new and old fiends from a walks of life to visit,communicate and negotiate, and seek common development,cooperaion andwin-win, and work together to create a better tomorrow.
We are China leading manufacturer of woodworking machinery,we are able to offer professional woodworking machinery to customers.
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